Sorry, no tweets could be loaded.
Subscribe to Twitter

Blog Archives

Never-Forget-How-You-Made-Them-Feel

It Takes Empathy

In a world where we’re taught the importance of monitoring and measuring sentiment with the new tools before us, we miss the essential ingredient to meaningful relationships…empathy. Once you listen, not monitor, but truly listen to customer activity and observe online behavior, you cannot help but feel both empathy and harmony. And naturally, the response […]

Almost Ninety per cent of Australian Internet Users now Making Online Transactions

New research by the Australian Communications and Media Authority reveals Australian consumers are increasingly embracing the digital economy, with 88% of household internet users undertaking one or more  e-commerce activities and 69% purchasing at least one good or service in the last six months. These are suggestive of increasing consumer confidence with making online transactions, […]

How The INTERNET Works

Use of the Internet, or World Wide Web, is a complex and confusing concept; how is it that my computer can access files on another computer halfway across the world? A powerful tool, the Internet has changed the landscape of the world today, providing online shopping, social networks, shared multimedia files and online education.   What is a “protocol”? […]