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10 Social Media Tips When Commenting And Responding To Customers Online #Infographic

There’s a huge focus on the big-picture aspect of understanding how businesses can best develop a social media plan and guidelines, let’s not overlook some basic and practical fundamentals that people will encounter day to day, like writing blog posts and making comments on posts.

You’d think it was pretty straightforward, right? Actually it is – your common sense will guide you best – but there are some key aspects to consider when posting online on a professional basis.

With that in mind, Dell has developed this handy Infographic for small to medium-size businesses to help their employees assess how to comment and respond effectively on behalf of their company, whether this is on a blog post, a tweet, a Facebook wall post, or anywhere else.

Original Post 

You may also download Dell’s Social Media Toolkit – A guide to how small and medium businesses can make the most of social media – 

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